Frequently Asked Questions

  • Register an account with us and join the event that you are interested.
  • Upload your distance based activity record in the system.
  • Fulfil the race requirement and receive the completion medal after event ended

We accept payment Mastercard and Visa Credit/Debit Card via Stripe or Wirecard.

Your medal will be sent out after we have check through your upload result. For Singapore, estimated delivery time is 5 – 14 working days. For other countries, it may take up to 10 – 21 working days. Depending on the country.

We offer courier express services for other countries, it will be delivered via registered and tracking services. Shipping fees will be automatically calculate during checkout, Courier will normally take 3-5 days.

You will be able to submit your result once the race period opens. Please log in to your World Virtual Race account. Head over to “My Account” tab, click on it and you will see the upload form. Fill all the information needed on the upload form and upload the screenshot of your result. Once you have completed the race, a completion status will be shown.

Any distance based activities such as walking, running, hiking, swimming and cycling can be counted. Running on a treadmill is allowed. Please provide your distance, date and timing of your activities by taking a screenshot or photo of your result. Personal Mobility Device (PMD) usage is allowed.